Announcement

We are excited to announce the recent rollout of our Advanced Geeks Help Desk package. This bundle takes our existing managed antivirus platform along with our remote monitoring & management software and adds EDR and SOC services on top to provide an even greater level of threat detection, behavior logging, and security posture.

EDR (Endpoint Detection and Response) offers deeper insight into processes and behaviors of your computers. It utilizes machine learning to identify patterns indicating known threats or suspicious activity in real time as they unfold. The SOC (Security Operations Center) works in tandem with the EDR to monitor and log all behaviors identified by the EDR to provide an extra set of eyes and layer of security. The EDR and SOC are able to detect critical threats and remediate 24 hours a day, 7 days a week. If suspected malicious behaviors are detected, the service can even isolate and quarantine the infected device before malware or ransomware has a change to spread to other infrastructure on your network.

To learn more about how these services can add additional protection to your business, please call us at (252) 355-3339.

We have continued strengthening our strategic partnership with Datto, an enterprise level data backup and business continuity solution provider. Datto offers a variety of local and cloud-based backup solutions. If your business relies on a server or multiple servers to operate, it is critical that you have regular backups taken. Not only should backups be made routinely but they also need to be tested in order to know that they will operate correctly if they ever need to be restored in a real scenario. Datto BCDR devices make local backups and also upload backups regularly to cloud storage.

Datto Cloud Continuity is a software solution used to backup individual computers (desktops, laptops) that have valuable or important data on them. The program creates a full file backup of the system along with a complete image backup and it works in the background as you use your computer.

It is better to think of a backup solution as a business continuity solution. If your business relies on a server to run and that server goes down for days, how much money do you stand to lose? How difficult would it be to restore all your lost data and would it even be possible? Can you afford to risk losing it?

Is your network secure? How vulnerable are devices connected to it? Sonicwall provides industry-leading hardware and software that is designed to protect your network from viruses, hackers, intruders, ransomware, and more! Hardware firewalls are designed to protect all devices on your network – desktops, laptops, tablets, and smartphones. A hardware firewall is your first line of defense when it comes to protecting your business. With advanced features like CaptureATP, Intruder Prevention, Gateway Antivirus, botnet protection, ransomware protection, traffic inspection, intelligent routing, SSL VPN, and more – Sonicwall is prepared to meet your network security needs and we are here to help put this opportunity into action.

Computer Geeks has partnered with Avaya and Ring Central in order to bring Avaya Cloud Office (ACO) to a business near you! ACO does not require complicated hardware or servers to install, manage, or upgrade on-site – all you need are your desk phones and a stable Internet connection. It is a cloud-managed and cloud-hosted IP phone system suite. Complete with features like call routing, IVR menus, video conferencing, call groups, voicemail, call reporting, call queues, a mobile app, and much more! Cut the cord on your outdated phone system and upgrade to a professional service like Avaya Cloud Office – the service and features will help bring your business into the present and prepare it for the future.